Legal

Terms of Service

Effective Date: 1 June 2026 · Last Updated: 1 June 2026

1. Introduction

Welcome to Math Hero Chronicles ("the Game", "the App", or the "Service").

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "Player", "you", or "your") and Home Based Learning Private Limited ("HBL", "Company", "we", "our", or "us") governing your access to and use of Math Hero Chronicles and any related services.

These Terms apply to all versions of the Service, including but not limited to:

By downloading, installing, accessing or using the Service, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use the Service.

2. Company Information

Math Hero Chronicles is published and operated by:

Home Based Learning Private Limited

540 Sims Avenue
Sims Avenue Centre #03-05
Singapore 387603

Email:
[email protected]

Website:
www.hbl.com.sg

3. Definitions

For the purpose of these Terms:

"Account"

A registered player account created through Email, Apple Sign-In, Google Sign-In or any future authentication methods.

"Guest Account"

A temporary account that allows gameplay without registration.

Guest Accounts may have limited functionality and may not be recoverable if the device is lost or reset.

"Diamonds"

Virtual premium currency purchased or obtained within the Game.

Diamonds have no monetary value and cannot be exchanged for cash.

"Virtual Items"

Includes but is not limited to:

"Service"

The complete Math Hero Chronicles ecosystem including software, servers, content, websites, events, updates and all related online services.

"Content"

All materials provided through the Service, including:

"User Content"

Content created by players, including but not limited to:

4. Eligibility

Math Hero Chronicles is intended primarily for players aged 9 years and above.

If you are under 18 years of age, you should obtain permission from your parent or legal guardian before creating an account or using the Service.

By using the Service, you represent that:

The Company reserves the right to suspend or terminate accounts that fail to comply with these requirements.

5. Parent and Guardian Responsibilities

Parents and legal guardians are encouraged to:

Parents remain responsible for purchases made by minors using their accounts or payment methods, subject to the policies of Apple and Google.

6. User Accounts

To access certain features, players may create an account using:

Players may also access the Game through a Guest Account.

Certain features, including cloud synchronization, purchases and cross-device progression, may require a registered account.

You agree to:

You are responsible for all activities occurring under your account.

7. Guest Accounts

Guest Accounts are provided for convenience and trial gameplay.

Guest Accounts may:

Players are encouraged to link Guest Accounts to a permanent account to preserve game progress.

The Company is not responsible for the loss of Guest Account progress.

8. Account Security

You are responsible for maintaining the confidentiality of your account credentials.

You must not:

The Company may suspend or terminate accounts involved in unauthorized transfers or sales.

We recommend using strong passwords and enabling any security features offered by your platform provider.

9. Account Deletion

Players may request deletion of their account through the in-app account management features.

Upon submission of an account deletion request:

Once deletion is completed, gameplay progress, virtual items, rankings and other associated data may no longer be recoverable.

Deleted purchases remain subject to the policies of Apple and Google and are not automatically restorable after permanent deletion.

10. Acceptable Use

You agree to use the Service lawfully and responsibly.

You must not:

The Company reserves the right to investigate suspected violations.

11. Fair Play Policy

Math Hero Chronicles is designed to provide a fair and enjoyable experience for all players.

Players are expected to compete honestly.

Prohibited conduct includes:

The Company may remove any unfairly obtained rewards without compensation.

12. Anti-Cheat Policy

The Company maintains a zero-tolerance policy toward cheating.

Prohibited activities include, but are not limited to:

If cheating is detected, the Company may, at its sole discretion:

The Company is not obligated to provide advance notice before taking enforcement action.

13. Reservation of Rights

The Company reserves all rights not expressly granted under these Terms.

Nothing in these Terms grants ownership of the Service, software or any intellectual property to players.

Your use of the Service constitutes a limited, revocable, non-exclusive and non-transferable licence to access and use the Game in accordance with these Terms.

This licence may be suspended or terminated if these Terms are violated.

14. Virtual Currency (Diamonds)

Math Hero Chronicles may offer one or more forms of virtual currency, including but not limited to Diamonds.

Diamonds are virtual currency intended solely for use within the Service.

Diamonds:

Diamonds may be obtained through:

The Company reserves the right to determine the value, pricing, availability and functionality of Diamonds at its sole discretion.

15. Virtual Items

The Service includes a variety of virtual items, including but not limited to:

All Virtual Items remain the exclusive property of Home Based Learning Private Limited.

When a player obtains a Virtual Item, the player receives a limited, personal, revocable, non-exclusive licence to use that item within the Service.

Players do not acquire ownership rights over any Virtual Item.

Virtual Items may not be:

The Company may modify, rebalance, replace or discontinue any Virtual Item at any time.

16. Purchases

Players may purchase Diamonds through authorised digital storefronts.

All purchases are processed by:

The Company does not process or store payment card information.

Purchase prices may vary depending on:

The Company reserves the right to:

Future purchasable content may include:

These Terms automatically apply to future purchasable content unless expressly stated otherwise.

17. Refund Policy

Purchases made through Apple App Store or Google Play Store are governed by the refund policies of the respective platform.

The Company is generally unable to issue refunds directly for platform purchases.

If a refund is approved by Apple or Google, the Company reserves the right to:

Repeated refund abuse may result in account suspension or termination.

18. Promotional Rewards

From time to time the Company may provide promotional rewards including:

Promotional rewards:

The Company may revoke promotional rewards that were granted due to technical errors, exploits or fraudulent activity.

19. Game Economy

Math Hero Chronicles is designed as a live-service game.

To maintain fairness and long-term balance, the Company reserves the right to adjust any aspect of the in-game economy, including but not limited to:

Players acknowledge that these adjustments are part of normal game maintenance and do not entitle players to compensation.

20. Leaderboards

The Service may include competitive leaderboards.

The Company may:

Leaderboard rewards are subject to verification.

The Company may withhold or revoke rewards where cheating, exploitation or other violations are identified.

Leaderboard rankings are provided for entertainment purposes and may change due to:

21. Guilds

The Service may include guild systems and other social features.

Guild functionality may include:

The Company may moderate guilds where necessary.

The Company reserves the right to:

22. Live Events

The Company may organise live-service content including:

Event schedules may change without prior notice.

The Company reserves the right to:

Participation in events does not guarantee rewards.

23. Beta Testing

The Company may conduct:

Beta content is provided "as is."

Players acknowledge that beta versions may contain:

The Company may:

Participation in beta programmes does not guarantee access to future content.

24. Updates and Game Changes

Math Hero Chronicles is a continuously evolving live-service game.

The Company may introduce updates that include:

The Company may also:

Players acknowledge that these changes are part of maintaining a healthy game environment.

No compensation is required solely because gameplay systems have changed.

25. User Generated Content

Players may create certain content within the Service including:

Players remain responsible for the content they create.

Players must not create content that:

The Company may remove any User Generated Content without prior notice.

26. Fan Content Policy

The Company encourages players to create non-commercial fan content including:

Fan content must:

Commercial use of Company intellectual property requires prior written permission.

The Company reserves the right to request removal of fan content that is misleading, unlawful or harmful to the reputation of the Service.

27. Reservation of Live-Service Rights

Math Hero Chronicles is intended to evolve over time.

The Company reserves the right to:

Such changes are considered part of the ongoing operation of the Service.

28. Ownership of the Service

Math Hero Chronicles is the exclusive property of Home Based Learning Private Limited.

The Service, including all present and future versions, is protected by applicable intellectual property, copyright, trademark and other laws.

Nothing in these Terms transfers ownership of any part of the Service to players.

29. Intellectual Property

All intellectual property rights relating to the Service belong exclusively to the Company or its licensors.

This includes, but is not limited to:

No ownership rights are granted to players.

30. Limited Licence

Subject to these Terms, the Company grants you a limited, revocable, non-exclusive, non-transferable licence to:

This licence does not permit you to:

The licence automatically terminates if these Terms are violated.

31. Educational Content

Math Hero Chronicles contains proprietary educational content developed or licensed by the Company.

This includes:

Except where permitted by applicable law, users may not reproduce, publish, distribute or commercially exploit these materials without prior written permission.

Nothing in these Terms prevents reasonable personal study or classroom use where permitted by law and consistent with fair dealing or fair use principles.

32. Copyright

All copyright in the Service belongs to the Company or its licensors.

Except where permitted by law, users must not:

any copyrighted material contained within the Service.

33. Trademarks

The following may constitute trademarks, trade dress or branding owned by the Company:

Users may not use Company trademarks in a manner that is misleading, confusing or suggests endorsement without prior written consent.

34. Open Source Software

Certain components of the Service may incorporate open source software licensed under separate licence terms.

Nothing in these Terms limits your rights under applicable open source licences.

Open source licences shall govern only those components expressly identified as open source.

35. Third-Party Services

The Service integrates with third-party providers.

These may include:

These services operate under their own terms and privacy policies.

The Company is not responsible for the operation, availability or content of third-party services.

36. Platform Providers

Your use of the Service is also subject to the policies of the platform from which you downloaded the Game.

These may include:

Where there is a conflict relating to platform-specific functionality, the applicable platform requirements may also apply.

37. Availability of the Service

While the Company aims to provide continuous availability, uninterrupted access cannot be guaranteed.

The Service may occasionally become unavailable due to:

Temporary interruptions do not constitute a breach of these Terms.

38. Scheduled Maintenance

The Company may periodically perform maintenance.

Maintenance may include:

Maintenance may occur with or without prior notice depending on operational requirements.

39. Emergency Maintenance

Where necessary to protect players or the Service, the Company may immediately suspend all or part of the Service without advance notice.

Examples include:

The Company will make reasonable efforts to restore normal operation as soon as practicable.

40. Data Loss

The Company uses reasonable efforts to safeguard player data.

However, players acknowledge that unforeseen events may result in temporary or permanent loss of certain data.

Examples include:

Where feasible, the Company may restore data from available backups but does not guarantee restoration of all player progress.

41. Service Modifications

The Company may modify any aspect of the Service, including:

Such modifications are considered part of the ongoing operation of a live-service game.

42. Future Technologies

The Company may introduce new technologies to improve the Service, including:

Such additions will become part of the Service and remain subject to these Terms unless separate terms are provided.

43. Suspension of Accounts

The Company may suspend an account temporarily where it reasonably believes that a player has:

During suspension, access to some or all features of the Service may be restricted.

Suspension may occur with or without prior notice where reasonably necessary to protect the Service or other players.

44. Termination of Accounts

The Company reserves the right to permanently terminate an account where a player:

Termination may result in permanent loss of:

The Company is not required to compensate players for Virtual Items lost as a result of termination for violations of these Terms.

45. Player-Initiated Termination

Players may stop using the Service at any time.

Deleting the application from a device does not automatically delete the player's account.

Players wishing to permanently delete their account should use the in-app account deletion feature.

Account deletion remains subject to the Company's data retention practices described in the Privacy Policy.

46. Effects of Termination

Upon termination of an account or the Service:

Certain provisions of these Terms will continue to apply after termination, including provisions relating to intellectual property, limitation of liability, indemnification and governing law.

47. No Warranty

The Service is provided on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law, the Company does not guarantee that the Service will:

The Company may improve, modify or discontinue features without guaranteeing uninterrupted access.

48. Disclaimer of Warranties

To the fullest extent permitted by law, the Company disclaims all warranties, whether express, implied or statutory, including but not limited to:

Educational content is provided to support learning but is not a substitute for formal education, classroom teaching or professional educational advice.

While reasonable efforts are made to ensure mathematical accuracy, occasional errors may occur and may be corrected through future updates.

49. Limitation of Liability

To the fullest extent permitted by applicable law, Home Based Learning Private Limited, its directors, officers, employees, contractors, licensors and affiliates shall not be liable for any indirect, incidental, special, exemplary or consequential damages arising from or relating to:

Where liability cannot legally be excluded, the Company's total liability shall be limited to the amount paid by the affected user for purchases within the Service during the twelve (12) months immediately preceding the event giving rise to the claim, or the minimum amount required by applicable law, whichever is greater.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

50. Indemnification

You agree to indemnify, defend and hold harmless Home Based Learning Private Limited, its directors, officers, employees, contractors, licensors and affiliates from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or relating to:

This obligation survives termination of your account.

51. Release

To the extent permitted by applicable law, you release the Company from claims arising from disputes between players or from actions of third parties over whom the Company has no reasonable control.

The Company is not responsible for disagreements between players, guild members or community participants unless otherwise required by law.

52. Force Majeure

The Company shall not be liable for any delay, interruption or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control.

Examples include:

The Company will make reasonable efforts to restore the Service following such events where practicable.

53. Reservation of Enforcement Rights

Failure by the Company to enforce any provision of these Terms on one occasion shall not constitute a waiver of the Company's right to enforce that provision or any other provision in the future.

The Company may exercise its rights and remedies at any time permitted by law.

54. Severability

If any provision of these Terms is determined by a court or competent authority to be unlawful, invalid or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where possible.

If modification is not possible, the affected provision shall be severed.

The remaining provisions shall continue in full force and effect.

55. Survival

The following provisions survive termination of these Terms or your account:

56. Entire Agreement

These Terms, together with the Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between you and the Company regarding the Service.

They supersede all prior understandings, communications and agreements relating to the Service.

No oral statement or informal communication shall modify these Terms unless confirmed in writing by the Company.

57. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law principles.

Nothing in these Terms limits any mandatory consumer protection rights available under the laws of the country where you reside where such rights cannot legally be excluded.

58. Dispute Resolution

The Company believes that most issues can be resolved quickly through customer support.

Before commencing formal legal proceedings, you agree to contact the Company and make reasonable efforts to resolve the matter informally.

Support Email:

[email protected]

If a dispute cannot be resolved informally, it shall be submitted to the courts of Singapore, unless applicable law requires otherwise.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where appropriate.

59. International Users

Math Hero Chronicles is made available to players worldwide.

By accessing the Service from outside Singapore, you acknowledge that:

The Company makes no representation that the Service is appropriate or available in every jurisdiction.

60. Privacy Policy

Your use of the Service is also governed by the Company's Privacy Policy.

The Privacy Policy explains how personal information is collected, used, stored and protected.

If there is a conflict between these Terms and the Privacy Policy regarding personal data processing, the Privacy Policy shall govern those privacy-related matters.

61. Electronic Communications

By creating an account or using the Service, you consent to receive electronic communications from the Company.

These communications may include:

Electronic communications satisfy any legal requirement that communications be provided in writing, where permitted by applicable law.

62. Notices

Official notices from the Company may be provided through:

It is your responsibility to maintain accurate contact information where required.

63. Changes to the Service

The Company continually improves and evolves Math Hero Chronicles.

Accordingly, the Company may:

Such changes may occur with or without prior notice where reasonably necessary.

The Company will use reasonable efforts to notify players of significant changes where practical.

64. Changes to These Terms

The Company reserves the right to update or amend these Terms from time to time.

When material changes are made, the Company may:

Continued use of the Service after the revised Terms become effective constitutes acceptance of the updated Terms.

If you do not agree to the revised Terms, you should discontinue use of the Service.

65. Compliance with Laws

You agree to comply with all applicable laws and regulations relating to your use of the Service.

You must not use the Service in any manner that would:

66. Export Compliance

Where applicable, you agree not to use, export or re-export the Service in violation of applicable export control laws or trade sanctions.

The Company may restrict access where required by applicable law.

67. Assignment

The Company may assign or transfer these Terms, in whole or in part, as part of:

You may not assign or transfer your rights or obligations under these Terms without the Company's prior written consent.

68. No Partnership

Nothing contained in these Terms creates:

between you and the Company.

You acknowledge that you are an independent user of the Service.

69. Language

These Terms are drafted in the English language.

Where translations are provided for convenience, the English version shall prevail in the event of any inconsistency, unless otherwise required by applicable law.

70. Contact Information

If you have any questions regarding these Terms, please contact:

Home Based Learning Private Limited

540 Sims Avenue
Sims Avenue Centre #03-05
Singapore 387603

Email:

[email protected]

Website:

www.hbl.com.sg

71. Effective Date

These Terms become effective on the Effective Date stated at the beginning of this document and remain in force until replaced by a newer version.

72. Final Statement

Thank you for playing Math Hero Chronicles.

Our goal is to provide a safe, enjoyable and educational experience for players around the world.

By using the Service responsibly and respecting fellow players, you help us build a welcoming community where learning and adventure go hand in hand.

We appreciate your trust and support and look forward to continuing to improve Math Hero Chronicles for years to come.

Home Based Learning Private Limited

© 2026 Home Based Learning Private Limited. All Rights Reserved.

End of Terms of Service

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