1. Introduction
Welcome to Math Hero Chronicles ("the App"), an educational role-playing game (RPG) developed and operated by Home Based Learning Private Limited ("HBL", "we", "our", or "us").
Our mission is to make mathematics engaging by combining educational content with role-playing game mechanics that motivate children to learn through adventure and progression.
This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use Math Hero Chronicles.
By downloading, accessing, or using the App, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of the App.
2. Company Information
Home Based Learning Private Limited
540 Sims Avenue
Sims Avenue Centre #03-05
Singapore 387603
Email:
[email protected]
Website:
www.hbl.com.sg
3. Scope
This Privacy Policy applies to:
- Math Hero Chronicles mobile application
- Official website
- Related online services
- Customer support services
- Future updates and expansions of the App
4. Information We Collect
We collect only information reasonably necessary to operate and improve the App.
4.1 Account Information
Depending on how you choose to use the App, we may collect:
- Name
- Nickname
- Email address
- Login credentials (where applicable)
You may also choose to sign in using:
- Email & Password
- Google Sign-In
- Apple Sign-In
- Guest Account
Guest accounts may have limited functionality until linked to a permanent account.
4.2 Gameplay Information
To save your progress and provide game features, we collect gameplay information including:
- Game progress
- Stage progression
- Heroes unlocked
- Inventory
- Equipment and Relics
- Diamonds
- Virtual currency balances
- Purchase history
- Achievements
- Battle records
- Leaderboard rankings
- Guild membership and participation
- Daily rewards
- Event participation
This information allows your progress to be synchronized across supported devices.
4.3 Device Information
We may automatically collect limited technical information such as:
- Operating system version
- Device model
- App version
- Diagnostic information
- Performance information
We do not collect precise GPS location.
5. Information We Do NOT Collect
We do not intentionally collect:
- Precise GPS location
- Contacts
- SMS messages
- Phone call information
- Camera content
- Photo library (unless explicitly requested for future features)
- Microphone recordings
- Financial account information
- Government identification numbers
6. How We Use Your Information
We use your information to:
- Create and manage your account
- Save your game progress
- Synchronize gameplay across devices
- Process purchases
- Award virtual items
- Operate leaderboards
- Operate guild features
- Restore purchased content
- Improve gameplay balance
- Detect cheating or fraudulent activities
- Respond to customer support requests
- Send service-related notifications
- Deliver rewarded advertisements
- Improve application stability and performance
- Comply with legal obligations
We do not sell your personal information.
7. Children's Privacy
Math Hero Chronicles is designed primarily for children aged 9 years and above.
We recognize the importance of protecting children's privacy.
Children under the age required by applicable laws should obtain permission from a parent or legal guardian before creating an account.
Parents and guardians are encouraged to supervise their children's online activities.
If we become aware that personal information has been collected in violation of applicable law, we will take appropriate steps to delete the information.
Parents who have concerns regarding their child's information may contact us at:
8. Advertising
Math Hero Chronicles includes optional Rewarded Advertisements.
Watching advertisements is entirely voluntary.
Rewarded advertisements may grant in-game rewards such as treasure chests or virtual items.
Advertisements are provided by:
Google AdMob
Advertising providers may collect limited technical information required to display advertisements and prevent fraud.
We do not display forced banner advertisements or forced interstitial advertisements.
9. Analytics
To improve the App, we use analytics services including:
- Firebase Analytics
- Google Analytics (through Firebase reporting and integrations, where applicable)
Analytics may collect information such as:
- App usage
- Session duration
- Device information
- Crash-free session statistics
- Gameplay progression
- Feature usage
This information helps us improve the quality of the App.
10. Purchases
The App offers optional purchases of virtual Diamonds.
Purchases are processed exclusively by:
- Apple App Store
- Google Play Store
We do not receive or store your payment card information.
Virtual Diamonds:
- have no cash value,
- cannot be exchanged for real-world currency,
- are non-transferable,
- may only be used inside the App.
Refunds are subject to the policies of Apple or Google.
11. Push Notifications
If you choose to enable notifications, we may send notifications regarding:
- Daily rewards
- Energy recovery
- Events
- World Boss
- Guild activities
- Important announcements
- Maintenance notifications
You may disable notifications at any time through your device settings.
12. Third-Party Services
We use trusted third-party service providers to operate the App.
These may include:
- Firebase Authentication
- Firebase Analytics
- Firebase Cloud Firestore
- Firebase Cloud Storage (if applicable)
- Google AdMob
- Apple App Store
- Google Play Store
These providers process information according to their own privacy policies.
13. Data Sharing
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary with:
- Service providers operating the App
- Payment platform providers
- Legal authorities when required by law
- Successors in the event of a merger, acquisition, or business transfer
14. International Data Transfers
Because the App is available worldwide, your information may be processed in countries other than your country of residence.
By using the App, you acknowledge that your information may be transferred and processed internationally.
We take reasonable steps to ensure that such transfers comply with applicable privacy laws.
15. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information.
These include:
- Secure authentication
- Encrypted communications (HTTPS/TLS)
- Access controls
- Server-side security measures
- Cloud infrastructure security
- Regular monitoring
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
16. Data Retention
We retain information only for as long as necessary.
If you delete your account:
- Your account enters a pending deletion period.
- Your information will generally be permanently deleted within 30 days, unless retention is required by law or to resolve fraud, disputes, or legal obligations.
Certain anonymous or aggregated information may be retained for analytics purposes.
17. Account Deletion
Users may delete their account directly within the App.
Deleting an account will begin the deletion process.
Once the deletion period has ended:
- Gameplay progress
- Inventory
- Virtual currency
- Purchases linked to the account (where applicable)
- Leaderboard data
- Guild participation
may no longer be recoverable.
18. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Delete your account
- Withdraw consent where applicable
- Request a copy of your information
- Object to certain processing activities
To exercise these rights, contact:
19. Singapore PDPA
For users in Singapore, we process personal data in accordance with the Personal Data Protection Act (PDPA).
We collect, use, and disclose personal data only for reasonable business purposes related to providing and improving our services.
20. GDPR
Where applicable, users located in jurisdictions governed by the General Data Protection Regulation (GDPR) may have additional rights, including:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
Requests may be submitted to:
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When material changes are made, we will update the "Last Updated" date and, where appropriate, provide notice within the App.
Continued use of the App after changes become effective constitutes acceptance of the revised Privacy Policy.
22. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.
Home Based Learning Private Limited
540 Sims Avenue
Sims Avenue Centre #03-05
Singapore 387603
Email:
[email protected]
Website:
www.hbl.com.sg
© 2026 Home Based Learning Private Limited. All Rights Reserved.